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Supportdata-Probes

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Info
 One of the most powerful features for diagnosis is the ability of all Linux based AVM devices to create supportdata. Supportdata is a huge text file which includes information aquired from numerous sources of the running live system. It was designed as a tool for the AVM support but went a valuable source of information for everybody interested in the internals of FRITZ!OS. Please get in touch and contribute real life usage uncensored supportdata. Thanks! It will not be released to the public but scanned and anonymized as you can verify below.

Supportdata-Probes[edit]

Data collected from supportdata[edit]

Supportdata helps to get some insight about the dynamic part of the FRITZ!OS.
This is very difficult since everybody activates other features, so masses are needed for clean results.
So far these lists are extracted from supportdata probes, each entry with a per model reference:

Objects Section Mod Firmware Topic Parent
97 Bootloader-Environment 140 4.07 - 7.90 Bootloader-Environment Environment
19 AVM-Environment 58 4.57 - 7.90 Shell-Environment Environment
36 CGI-Environment 140 4.07 - 7.90 Webserver-Environment Environment
88 TFFS-Configuration 130 4.07 - 7.90 Dynamic Configuration Configuration
1155 Temp-Files 140 4.31 - 7.90 Dynamic Configuration Configuration
101 Data-Directories 140 4.31 - 7.90 Dynamic Configuration Configuration
81 VarTar-Items 0 Dynamic Configuration Configuration
28 Linux-Filesystems 73 4.76 - 7.90 Input / Output System
98 Linux-Partitions 114 4.31 - 7.80 Input / Output System
302 Linux-Sockets 140 4.31 - 7.90 Communication System
35 Named-Pipes 28 5.05 - 7.90 Communication System
217 Network-Interfaces 143 4.07 - 7.90 Communication System
7 Network-Bridges 101 4.69 - 7.90 Communication System
156 Network-Ports 129 4.31 - 7.90 Communication System
61 Event-Sinks 79 6.20 - 7.90 Communication System
42 Event-Sources 79 6.20 - 7.90 Communication System
56 AVM-Events 79 6.20 - 7.90 Communication System
573 Linux-Processes 144 4.07 - 7.90 Processes System
81 AVM-Watchdogs 80 6.20 - 7.90 Processes System
57 Memory-Info 131 4.52 - 7.90 Processes System
627 Slab-Info 140 4.31 - 7.90 Processes System
100 Vmalloc-Info 78 6.20 - 7.90 Processes System
16 ZZZ-Test 55 7.08 - 7.90 Testing System
4033 objects collected in 23 sections

AVM-Environment comes from 2 sources, only supportdata variables not found in firmware are counted here.
Supportdata is also one of the scan inputs for the HWR-Names, to fill the gaps.

How to create supportdata[edit]

This list shows how many Probes were collected so far and which model can create supportdata by which method.
The Extend column show how many of the Probes are extended supportdata probes.
The method --- means the supportdata script is missing or there was no firmware to scan (some cable models).
The method lua means support.lua could be used to create supportdata from the Webinterface.
The method html means support.html could be used to create supportdata from the Webinterface.
The remaining models could only create supportdata from the shell by calling supportdata >support.txt.
The method telnet means the telnetd link is present and you can activate telnet to get shell access.
The method bbox means the link is missing but you can call busybox telnetd to run the server (ie: from a pseudo update).
The worst method console means busybox lacks the telnetd applet and you have to use the serial console.
Please help and send more recent or missing supportdata! Thanks.
Note that recent firmware does not permit direct login at support.lua any more, it redirects to the main page.
You have use the FRITZ!Box Support link at the bottom of the Contents page of the Webinterface.

Model Probes Extend Versions, *=latest Method Info
FRITZ!Box missing ---
FRITZ!Box SL missing ---
FRITZ!Box 2030 missing ---
FRITZ!Box 2031 1 4.15 html http://fritz.box/html/support.html
FRITZ!Box 2070 1 4.15* html http://fritz.box/html/support.html
FRITZ!Box 2110 1 4.52 html http://fritz.box/html/support.html
FRITZ!Box 2170 2 4.57* html http://fritz.box/html/support.html
FRITZ!Box SL WLAN 1 4.34* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3020 2 4.15, 4.34* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3030 2 4.34, 4.34* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3050 2 4.07* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3070 1 4.15* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3130 1 4.34* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3131 1 4.57* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3170 1 4.58* html http://fritz.box/html/support.html
FRITZ!Box WLAN 3270 2 4.76, 5.54 lua http://fritz.box/support.lua
FRITZ!Box WLAN 3270 v3 3 5.21, 5.54* lua http://fritz.box/support.lua
FRITZ!Box WLAN 3270 IT missing lua http://fritz.box/support.lua
FRITZ!Box 3272 7 1 5.50, 6.30, 6.50, 6.85* lua http://fritz.box/support.lua
FRITZ!Box WLAN 3370 8 3 6.20, 6.54, 6.55, 6.55* lua http://fritz.box/support.lua
FRITZ!Box 3390 2 1 6.20, 6.55 lua http://fritz.box/support.lua
FRITZ!Box 3490 1 7.01 lua http://fritz.box/support.lua
FRITZ!Box Fon ata missing html http://fritz.box/html/support.html
FRITZ!Box Fon ata 1020 missing html http://fritz.box/html/support.html
FRITZ!Box 4020 8 4 6.25, 6.83, 7.01 lua http://fritz.box/support.lua
FRITZ!Box 4040 11 7 6.83, 7.10, 7.12 lua http://fritz.box/support.lua
FRITZ!Box 4050 missing lua http://fritz.box/support.lua
FRITZ!Box 4060 2 1 7.28, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 4080 missing ---
FRITZ!Box Fon 1 4.33* html http://fritz.box/html/support.html
FRITZ!Box Fon 5010 missing html http://fritz.box/html/support.html
FRITZ!Box Fon 5012 missing html http://fritz.box/html/support.html
FRITZ!Box Fon 5050 4 4.31* html http://fritz.box/html/support.html
FRITZ!Box Fon 5113 missing html http://fritz.box/html/support.html
FRITZ!Box Fon 5124 1 4.77* html http://fritz.box/html/support.html
FRITZ!Box Fon 5140 1 4.67* html http://fritz.box/html/support.html
VoIP Gateway 5188 1 4.81* html http://fritz.box/html/support.html
FRITZ!Box 5490 6 2 6.83, 7.01, 7.12 lua http://fritz.box/support.lua
FRITZ!Box 5491 1 7.01 lua http://fritz.box/support.lua
FRITZ!Box 5530 Fiber 7 2 7.19, 7.24, 7.25, 7.27, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 5550 Fiber missing ---
FRITZ!Box 5590 Fiber 11 6 7.27, 7.29, 7.30, 7.50 lua http://fritz.box/support.lua
FRITZ!Box 5690 Pro missing lua http://fritz.box/support.lua
FRITZ!Box 5690 XGS missing ---
FRITZ!Box 6320 Cable v1 1 6.21 lua http://fritz.box/support.lua
FRITZ!Box 6320 Cable v2 3 5.28, 5.51, 6.21 lua http://fritz.box/support.lua
FRITZ!Box 6340 Cable 5 5.24 lua http://fritz.box/support.lua
FRITZ!Box 6360 Cable 2 6.04, 6.05 lua http://fritz.box/support.lua
FRITZ!Box 6430 Cable 4 3 6.87, 7.10, 7.12, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 6460 Cable missing ---
FRITZ!Box 6490 Cable 34 8 6.08, 6.10, 6.24, 6.26, 6.50, 6.60, 6.66, 6.87, 6.88, 7.00, 7.01, 7.02, 7.10, 7.12, 7.20, 7.24 lua http://fritz.box/support.lua
FRITZ!Box 6590 Cable 2 1 6.87, 7.20 lua http://fritz.box/support.lua
FRITZ!Box 6591 Cable 9 7.01, 7.03, 7.04, 7.13, 7.21, 7.22, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 6660 Cable 5 2 7.13, 7.23, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 6670 Cable 4 8 7.59, 7.61 lua http://fritz.box/support.lua
FRITZ!Box 6690 Cable 5 4 7.29, 7.50, 7.57 lua http://fritz.box/support.lua
FRITZ!Box 6810 LTE 1 6.04 lua http://fritz.box/support.lua
FRITZ!Box 6820 LTE v1 4 2 7.01, 7.13, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 6820 LTE v2 1 7.13 lua http://fritz.box/support.lua
FRITZ!Box 6820 LTE v3 1 1 7.13 lua http://fritz.box/support.lua
FRITZ!Box 6840 LTE 5 2 6.04, 6.10, 6.84* lua http://fritz.box/support.lua
FRITZ!Box 6842 LTE 1 6.04 lua http://fritz.box/support.lua
FRITZ!Box 6850 LTE 1 7.21 lua http://fritz.box/support.lua
FRITZ!Box 6850 5G 5 2 7.25, 7.26, 7.30 lua http://fritz.box/support.lua
FRITZ!Box 6860 5G missing ---
FRITZ!Box 6890 LTE v1 6 1 6.98, 7.03, 7.08, 7.28 lua http://fritz.box/support.lua
FRITZ!Box 6890 LTE v2 4 2 7.12, 7.13, 7.51 lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 1 4.34* html http://fritz.box/html/support.html
FRITZ!Box Fon WLAN 7050 3 4.33, 4.33* html http://fritz.box/html/support.html
FRITZ!Box Fon WLAN 7112 3 4.88* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7113 DE 5 4.56, 4.68*, 4.77, 4.77* html http://fritz.box/html/support.html
FRITZ!Box Fon WLAN 7113 INT missing html http://fritz.box/html/support.html
FRITZ!Box Fon WLAN 7140 1 4.33* html http://fritz.box/html/support.html
FRITZ!Box Fon WLAN 7141 1 4.77* html http://fritz.box/html/support.html
FRITZ!Fon 7150 2 4.71, 4.72* html http://fritz.box/html/support.html
FRITZ!Box Fon WLAN 7170 SL missing ---
FRITZ!Box Fon WLAN 7170 v1 3 4.87, 4.88, 4.88* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7170 v2 2 4.87, 4.88* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7240 3 4.80, 5.54, 6.06* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7270 v1 3 4.89* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7270 v2 4 4.76, 5.54, 6.06* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7270 v3 5 5.53, 6.06* lua http://fritz.box/support.lua
FRITZ!Box 7272 10 3 6.03, 6.30, 6.83, 6.84, 6.85*, 6.87 lua http://fritz.box/support.lua
FRITZ!Box 7312 6 1 5.20, 6.03, 6.10, 6.54, 6.54* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7320 11 5.51, 6.30, 6.33, 6.34* lua http://fritz.box/support.lua
FRITZ!Box 7330 2 5.20, 6.03 lua http://fritz.box/support.lua
FRITZ!Box 7330 SL 3 1 5.20, 6.54* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7340 3 5.05, 5.51, 6.06* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7360 SL 3 5.04, 5.08, 6.33* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7360 v1 3 5.51, 6.20, 6.33* lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7360 v2 9 4 5.22, 5.51, 6.83, 6.85*, 6.86 lua http://fritz.box/support.lua
FRITZ!Box 7362 SL 18 6 6.03, 6.50, 6.83, 7.00, 7.01, 7.12 lua http://fritz.box/support.lua
FRITZ!Box 7369 1 6.31 lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7390 22 8 5.50, 6.51, 6.52, 6.83, 6.84, 6.85, 6.85*, 6.86 lua http://fritz.box/support.lua
FRITZ!Box 7412 12 5 6.30, 6.83, 6.85, 6.85* lua http://fritz.box/support.lua
FRITZ!Box 7430 21 6 6.30, 6.83, 6.98, 7.01, 7.10, 7.11, 7.12, 7.21, 7.27, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 7490 86 37 6.05, 6.30, 6.51, 6.52, 7.01, 7.08, 7.11, 7.12, 7.19, 7.21, 7.24, 7.26, 7.27, 7.29, 7.51 lua http://fritz.box/support.lua
FRITZ!Box 7510 1 1 7.29 lua http://fritz.box/support.lua
FRITZ!Box 7520 8 5 7.03, 7.14, 7.21, 7.25, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 7520 v2 3 3 7.29, 7.30 lua http://fritz.box/support.lua
FRITZ!Box 7530 229 115 7.01, 7.02, 7.08, 7.13, 7.20, 7.21, 7.28, 7.29, 7.39, 7.50, 7.57 lua http://fritz.box/support.lua
FRITZ!Box 7530 AX 8 4 7.20, 7.21, 7.24, 7.29, 7.39 lua http://fritz.box/support.lua
FRITZ!Box 7530 AX v2 missing ---
FRITZ!Box 7530 v2 missing ---
FRITZ!Box 7560 13 10 6.80, 6.81, 7.10, 7.12, 7.29 lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7570 vDSL 2 4.91, 4.92* lua http://fritz.box/support.lua
FRITZ!Box 7580 2 6.81, 7.21 lua http://fritz.box/support.lua
FRITZ!Box 7581 12 3 6.85, 7.01, 7.12, 7.13, 7.15, 7.16, 7.17 lua http://fritz.box/support.lua
FRITZ!Box 7582 7 3 6.98, 7.01, 7.13, 7.15 lua http://fritz.box/support.lua
FRITZ!Box 7583 9 7.08, 7.10, 7.15, 7.21, 7.29 lua http://fritz.box/support.lua
FRITZ!Box 7583 VDSL 1 7.21 lua http://fritz.box/support.lua
FRITZ!Box 7590 54 26 6.90, 6.92, 7.00, 7.01, 7.02, 7.08, 7.10, 7.21, 7.24, 7.25, 7.27, 7.29, 7.39, 7.50, 7.51, 7.57, 7.90 lua http://fritz.box/support.lua
FRITZ!Box 7590 AX 23 19 7.25, 7.26, 7.28, 7.29, 7.39, 7.80 lua http://fritz.box/support.lua
FRITZ!Box 7590 AX v2 1 7.31 ---
FRITZ!Box 7690 missing lua http://fritz.box/support.lua
FRITZ! Mesh Set 7530+1200 missing ---
FRITZ! Mesh Set 7590+1750E missing ---
FRITZ! Mesh Set 7590+2400 missing ---
FRITZ! Mesh Set 7530AX+1200AX missing ---
FRITZ!Media 8020 missing ---
FRITZ!Media 8040 missing ---
FRITZ!Media 8260 missing ---
FRITZ!Smart Gateway 5 7.50, 7.57 lua http://fritz.box/support.lua
FRITZ!WLAN Repeater N/G 1 4.86 html http://fritz.repeater/html/support.html
FRITZ!WLAN Repeater 300E 4 5.09, 5.10, 6.00, 6.04 lua http://fritz.repeater/support.lua
FRITZ!WLAN Repeater 310 A 5 5.24, 6.04, 6.92, 7.10, 7.13 lua http://fritz.repeater/support.lua
FRITZ!WLAN Repeater 310 B 1 7.13 lua http://fritz.repeater/support.lua
FRITZ!WLAN Repeater 450E 7 6.04, 6.92, 6.98, 7.13, 7.14 lua http://fritz.repeater/support.lua
FRITZ!Repeater 600 2 7.12, 7.21 lua http://fritz.repeater/support.lua
FRITZ!Repeater 600 v2 2 7.21, 7.30 lua http://fritz.repeater/support.lua
FRITZ!WLAN Repeater 1160 2 6.92, 7.12 lua http://fritz.repeater/support.lua
FRITZ!Repeater 1200 2 7.14, 7.21 lua http://fritz.repeater/support.lua
FRITZ!Repeater 1200 AX 6 7.29, 7.30, 7.39 lua http://fritz.repeater/support.lua
FRITZ!WLAN Repeater 1750E 7 6.23, 6.32, 6.93, 6.98, 7.10, 7.12, 7.21 lua http://fritz.repeater/support.lua
FRITZ!Repeater 2400 3 7.12, 7.21, 7.29 lua http://fritz.repeater/support.lua
FRITZ!Repeater 3000 4 7.03, 7.08, 7.24 lua http://fritz.repeater/support.lua
FRITZ!Repeater 3000 AX 1 7.41 lua http://fritz.repeater/support.lua
FRITZ!Repeater 6000 2 7.19, 7.24 lua http://fritz.repeater/support.lua
FRITZ!WLAN Repeater DVB-C 7 6.20, 6.92, 7.01, 7.02 lua http://fritz.repeater/support.lua
FRITZ!Powerline 540E 3 6.92, 7.12, 7.14 lua http://fritz.powerline/support.lua
FRITZ!Powerline 546E 1 5.50 lua http://fritz.powerline/support.lua
FRITZ!Powerline 1240 AX missing lua http://fritz.powerline/support.lua
FRITZ!Powerline 1240E 3 7.10, 7.13, 7.14 lua http://fritz.powerline/support.lua
FRITZ!Powerline 1260E 2 7.10, 7.19 lua http://fritz.powerline/support.lua
FRITZ!Powerline 1260 1 7.27 lua http://fritz.powerline/support.lua
congstar DSL-Box 1 4.81* telnet
congstar komplett Box 1 4.81* console
Speedport W 501V missing telnet
Speedport W 503V 2 4.78, 4.79* console
Speedport W 503V MK 2 4.79 html http://fritz.box/html/support.html
Speedport W 701V 1 4.57* telnet
Speedport W 721V 2 4.74, 4.75* console
Speedport W 722V missing console
Speedport W 900V 1 4.57* telnet
Speedport W 920V 1 4.79* console
Speedport W 101 Bridge 1 4.68* console
Eumex 300 IP missing telnet
Sinus W 500V missing ---
Alice IAD 5125 missing ---
Alice IAD 5130 1 4.71 telnet
Alice IAD WLAN 3331 2 4.90 telnet
Alice IAD 7570 vDSL 3 4.96, 5.09 telnet
Multibox 7170 NGN 1 4.69 ---
Multibox 7270 NGN 1 5.05 ---
FRITZ!Box Fon WLAN 7360 EWE 4 5.09, 5.22, 5.50, 5.51 ---
165 models listed, 910 probes (323 extended) for 131 models collected so far

Missing Supportdata

The data in many articles is incomplete due to missing Supportdata-Probes for the models listed below.
If you own any of these models and would like to help then please get in touch.

Model Method Info
FRITZ!Box WLAN 3270 IT lua http://fritz.box/support.lua
FRITZ!Box Fon ata html http://fritz.box/html/support.html
FRITZ!Box Fon ata 1020 html http://fritz.box/html/support.html
FRITZ!Box 4050 lua http://fritz.box/support.lua
FRITZ!Box Fon 5010 html http://fritz.box/html/support.html
FRITZ!Box Fon 5012 html http://fritz.box/html/support.html
FRITZ!Box Fon 5113 html http://fritz.box/html/support.html
FRITZ!Box 5690 Pro lua http://fritz.box/support.lua
FRITZ!Box Fon WLAN 7113 INT html http://fritz.box/html/support.html
FRITZ!Box 7690 lua http://fritz.box/support.lua
FRITZ!Powerline 1240 AX lua http://fritz.powerline/support.lua
Speedport W 501V telnet
Speedport W 722V console
Eumex 300 IP telnet
14 missing supportdata files

TODO[edit]

Interpret:

Fact-Box
Retrieved from "https://boxmatrix.info/w/index.php?title=Supportdata-Probes&oldid=137810"
Facts about "Supportdata-Probes"
RDF feed
Extended-Probes323 +
Meta-DescriptionPer model scans of all known current and past Firmware, Labor, Recovery and Source-Code releases. +
Meta-TitleSupportdata-Probes - BoxMatrix +
Supportdata-Models131 +
Supportdata-Objects4033 +
Supportdata-Probes910 +
Supportdata-Sections23 +